Riu Yucatan, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Avenida Xaman-Ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, Mexico, 77710

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

Bed options:

1 Double bed

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Suite

Max:

2 persons

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 1.8 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.9 mi

Cancun (CUN) 37.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Mexican Cuisine

“During my stay, I had the pleasure of dining at La Margarita, the Mexican restaurant. The food was absolutely delicious, with everything freshly prepared and full of authentic flavors. Each dish was served a la carte, allowing for a proper dining experience that I truly enjoyed.” view full review

Relaxing Beach Experience

“I spent many hours on the beautiful beach, which was well-maintained and offered plenty of shade from palm trees. The relaxing atmosphere was perfect for unwinding, and I was never short of sun loungers. I loved how the staff kept the beach clean, making it a good space to spend my days.” view full review

Well-Equipped Gym

“The gym was conveniently located at the entrance of the hotel and quite complete. I found it to be clean and comfortable, with a variety of equipment. Although I wish there were a few more treadmills, the space was well-maintained and made my workout sessions enjoyable.” view full review

Comfortable and Clean Room

“I stayed in a standard room that was spacious and tidy. The refrigerator was stocked with beverages, and the air conditioning worked perfectly, keeping the room at a comfortable temperature despite the heat outside. I was especially delighted by how well the housekeeping team maintained the space throughout my stay.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
Limited time reception
Concierge desk
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Luggage storage
ATM/Cash machine
Gift/Newsstand
Beauty salon
Multilingual staff

Sports & Fitness

Fitness centre
Kayaking
Tubing
Fitness studio

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Medical facilities service
Shops/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Poolside snack bar
Beach bar
Snack bar
Coffee/Tea in lobby
Espresso machine
Free breakfast
Buffet breakfast

Business

Business centre

Children

Paid babysitting/ Child services
Children's pool
Water slides
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Television in lobby
Spa & wellness centre
Sauna
Jacuzzi

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar

Bathroom

Towels

Media

Television
Paid films
Telephone
AM/FM alarm clock

Location

Avenida Xaman-Ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, Mexico, 77710

Map view

Avenida Xaman-Ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.5 mi

152 Calle Quinta Avenida

Quinta Avenida

2.0 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2200 ft

Beach

Playacar Beach

2.4 mi

Mall

Playacar Center Shopping Mall

2800 ft

Carretera 109

Cenote Calavera

1.7 mi

Mahi Golf Course

2100 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2900 ft

Park

Xel-Ha Park

4100 ft

Zona Arqueologica Playa del Carmen

1.3 mi

Golf Course

Campo de Golf Playacar

3900 ft

Hwy 307 Km 287

Alltournative

4100 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

4600 ft

Av. Benito Juárez

Los Fundadores Park

1.6 mi

Disabled-friendly beach

1.6 mi

Mall

City Club

4600 ft

Maya ruins

4600 ft

Mall

Starbucks

4600 ft

Store

Centro Maya

2.0 mi

Calle Carretera Federal 109

Cenote Carwash

1.3 mi

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.3 mi

Playacar

Xaman Ha Ruins

1.3 mi

Playacar

Ruinas Mayas

1.2 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.6 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.6 mi

Museum

3D Museum of Wonders

1.9 mi

Spa Centre

Casa de Aves

1.2 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.9 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.9 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

1200 ft

Restaurants

Steakhouse

3000 ft

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Barra Artesanal

2600 ft

Paseo Xaman Ha 42

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

8.4/10

Great

Rooms

7.0

Location

9.6

Service

9.0

Dining

7.8

Olivia

United Kingdom, February 2025

9.4/10

I had an amazing experience at this resort! The hotel is in a beautiful location with pristine beaches and excellent service throughout our stay. Our room was spacious and clean, but a bit of updating in the bathroom would make it perfect. The food was fantastic, offering a wide range of dining options, although the steakhouse didn’t quite meet our expectations compared to the main dining room. Overall, it was a great value for money, and I would return without hesitation.

Rooms

9.0

Our room was spacious, clean, and equipped with everything we needed, including a well-stocked fridge to keep us cool in the heat.

Service

10.0

The service was outstanding; the staff went above and beyond to make our holiday special, always with a smile. They were attentive to our needs, especially with room maintenance and cleaning.

Location

10.0

The resort is in a fantastic spot, easily accessible with beautiful beach views, and we could even interact with monkeys close by.

Dining

9.0

Dining was a highlight, with four fantastic restaurants offering diverse cuisine, and I loved that we could dine as often as we wanted without extra charges.

Facilities

9.0

Facilities were excellent, with a beautiful beach and well-maintained grounds. The entertainment team was engaging, and the pool parties were a blast!

Victoria

United Kingdom, January 2025

8.4/10

I had an incredible time at this hotel! The atmosphere was lively, and the animation team really made my stay special with their fun activities. The cleanliness of the resort is commendable—everything felt well-maintained and organized. However, I did notice some areas that need improvement, particularly with the beach vendors and the accessibility for differently-abled guests. Overall, I'd definitely recommend this place for a vibrant getaway.

Rooms

7.0

The rooms were basic but super clean and tidy with excellent mini-bar options. However, the washroom setup with the glass door did make privacy a little tricky.

Service

9.0

Service was excellent without being overbearing, and staff went out of their way to make my stay enjoyable.

Location

9.0

The setting was beautiful, surrounded by lush palm trees and well-kept grounds, making it feel truly tropical.

Dining

9.0

Dining options were fantastic with a wide variety of dishes at every meal. I particularly enjoyed the international buffets.

Facilities

8.0

The pool areas were clean and offered various activities, although the main pool area could get very busy.

Steven

United Kingdom, January 2025

7.6/10

I had a memorable stay at this lovely resort, where the friendly staff made all the difference. The location is perfect, with easy access to the beach and pool, but the dining options could use some improvement. While the rooms were clean and comfortable, they felt a bit dated. Overall, it was a good value for the price we paid.

Rooms

7.0

The rooms were clean and spacious but felt a bit outdated and lacking privacy.

Service

9.0

The staff were incredibly hard-working and always ready to assist, making our stay more enjoyable.

Location

10.0

The hotel is excellently located just a stone's throw from the beach, surrounded by lush vegetation.

Dining

6.0

The dining experience was hit or miss, with the buffet being decent but the specialty restaurants needing improvement.

Facilities

6.0

The pool area was nice but needed some updates to enhance safety and enjoyment.

James

United Kingdom, January 2025

8.6/10

I just got back from the Riu Yucatan and overall, it was a wonderful experience! The grounds are beautiful, and you really feel the warmth of the staff. The food is excellent and consistently hot, which is a rarity in resorts. However, there were some issues with the room decor and amenities that I hope they address. The beach and pool areas were definitely highlights, making it a great place for families.

Rooms

7.0

The rooms are spacious and well-equipped, but they do show some wear and tear. The air conditioning is impressive, which was a relief after long days in the sun.

Service

9.0

The staff was incredibly friendly and always ready to help, making our stay memorable. The entertainment team, in particular, engaged everyone beautifully with their energy.

Location

10.0

The hotel is perfectly located, just a 30-minute walk from Playa del Carmen and nestled in the safe, charming Playacar area. You can stroll around and enjoy the scenery every morning!

Dining

9.0

Dining options were varied and delicious, with themed nights offering a great array of tastes. I was never short on choices and always left satisfied.

Facilities

8.0

The facilities are well-maintained, with beautiful pools and a stunning beach area. There’s plenty to keep everyone busy or relaxed, depending on your preference.

Joseph

United Kingdom, January 2025

7.0/10

My stay at the hotel had its highs and lows. The beautiful beach and stunning surroundings made for a picturesque holiday. However, the rooms desperately need an update, and the dining experience left something to be desired. Overall, there were moments of pleasure, but the discomfort in the room left me wanting more.

Rooms

5.0

The rooms were in need of updating, particularly with the lack of privacy in the bathroom. It was nice and clean, but some renovations should have been done before welcoming guests.

Service

8.0

The staff were hardworking and consistently friendly, making my experience more pleasant. They worked non-stop to keep everything clean and tidy.

Location

9.0

Located in a beautiful setting with easy access to the beach. Getting to Playa del Carmen was convenient, whether by walking or taxi.

Dining

6.0

While there were several dining options, the food quality could be improved and the buffet felt mediocre at times. It lacked variety and warmth.

Facilities

7.0

The pools were beautiful, but cleanliness at the swim-up bar needs addressing. The facilities are good but not exceptional.